Payment research · dataset 2026.08
Payment options for Lowell Regional Water Utility
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Invoice Cloud
- Phone payment number
- (877) 675-1669 for credit-card or electronic-check water-bill payments.
- Pay-by-text
- Register the water bill with an email address and password through Invoice Cloud, sign in, open My Profile, and activate Pay by Text. Checking/savings electronic checks and eligible card types are supported; replying STOP opts out of Invoice Cloud texts, and standard carrier messaging charges may apply.
- Mail-in payment address
- Office of the City Treasurer, 375 Merrimack Street, 1st Floor Room 30, Lowell, MA 01852. Mail check or money order, clearly identifying the bill number and property address; do not mail cash.
- In-person payment
- Office of the City Treasurer in Lowell City Hall, 375 Merrimack Street, 1st Floor Room 30, Lowell, MA 01852. City Hall hours are Monday 8:00 a.m.-5:00 p.m., Tuesday 8:00 a.m.-8:00 p.m., Wednesday-Thursday 8:00 a.m.-5:00 p.m., and Friday 8:00 a.m.-noon. In-person instruments include credit/debit card, cash, check, or money order. Water Utility operations are at 815 Pawtucket Boulevard, Lowell, MA 01852.
- Digital payment methods
- Credit card, debit card, electronic check from checking or savings, Pay by Text through Invoice Cloud, scheduled payment, and Auto-Pay. In-person water-bill payments can also use card, cash, check, or money order.
- Online convenience fees
- Water-bill online card or PayPal/Venmo payments are charged up to 3.5% with a $3.95 minimum; electronic check is $0.40 per transaction. Pay-by-text transactions are also subject to the collector's convenience fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Massachusetts | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 80% | 73% |
| Fee or no-fee amount disclosed | Yes | 6% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Lowell Regional Water Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.