Municipal Department
City of Wyoming Utility Business Office
Serving Wyoming, Kent County
Population served
Approximately 72,000 residents in the queue estimate; Wyoming's Utilities department includes the drinking-water plant, wastewater treatment plant and Utility Business Office.
State system code
FIPS 26
Billing frequency
Quarterly. The 2026 rate schedule expresses water and sewer ready-to-serve charges quarterly and uses a winter quarter for residential sewer billing.
Provider briefing
How this utility’s billing works
City of Wyoming Utility Business Office operates as a municipal department serving Wyoming, Kent County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed quarterly ready-to-serve charge plus a uniform water commodity rate and a winter-average sewer calculation. Effective July 1, 2026, a 5/8-inch water ready-to-serve charge is $35.54 per quarter and water commodity is $2.46 per 100 cubic feet. A 5/8-inch-or-smaller sewer ready-to-serve charge is $26.54 per quarter and sewer commodity is $4.82 per billing unit.. Bills are generated quarterly. the 2026 rate schedule expresses water and sewer ready-to-serve charges quarterly and uses a winter quarter for residential sewer billing., and a typical residential cost reference is For a typical 5,000-7,000 gallon month, water is about 6.7-9.4 units; a 5/8-inch account pays approximately $35.54 quarterly water readiness plus consumption. Sewer uses a minimum of 10 winter billing units in the published rule, so the sewer side is about $26.54 + (10 x $4.82) quarterly before any higher winter average. A representative water/sewer total is roughly $42-$50 per month before other municipal services, late charges or nonstandard meter sizes.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer units equal 1.15 times water use for a winter quarter defined as any three months between November 1 and April 30; if that winter use is below 10 billing units, 10 units are used, and sewer units cannot exceed total water use for the particular quarter. The 2026 sewer charge is $4.82 per unit plus the meter-size ready-to-serve charge.
Meter and infrastructure notes
Olameter Corporation reads the exterior touchpad from the 1st through the 10th of each month. Wyoming also operates a WaterSmart customer portal for usage tracking and lists a $30-per-read AMI opt-out fee in the effective July 1, 2026 fee schedule, indicating remote/AMI-capable infrastructure.
Emergency water support
Report a leak or water emergency
Wyoming states that emergency services are available 24 hours a day, 365 days a year. Utility Business is 616-530-7389; Public Works/Utilities is 616-530-7260 for urgent system or water/sewer problems.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Wyoming, Kent County
City of Wyoming Utility Business Office is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.