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Public Water AuthorityDataset 2026.08

Saint Paul Regional Water Services (SPRWS)

Saint Paul, Falcon Heights, Lauderdale, Maplewood, Mendota Heights, West Saint Paul, and additional wholesale/retail communities including Lilydale, Mendota, Sunfish Lake, South Saint Paul, Roseville, and Newport

Population reference

SPRWS states that it serves approximately 450,000 customers across Saint Paul and surrounding suburbs, treats and pumps an average of approximately 40 million gallons per day, and supports about 96,000 properties in its service area.

Billing detail

Broad public detail found

Official destination

Open provider website ↗

Payment

7 of 8 fields documented

Shut-off

5 of 5 fields documented

Relief & aid

4 of 4 fields documented

Provider-specific findings

Billing and account research from public material

Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.

Billing frequency
Quarterly for the typical residential account, with the bill showing a 91-day billing cycle; the due date is 15 days after the billing date. SPRWS also supports monthly account arrangements in some contexts, including the Minnesota Safe Drinking Water fee's monthly presentation, but quarterly billing is the standard household pattern described by the utility.
Rate structure
Seasonal increasing/decreasing usage rates with a meter-size base fee, a water-main replacement surcharge in six core communities, and a Saint Paul right-of-way recovery fee. For accounts with meters one inch or smaller in Saint Paul and the designated core communities, 2026 usage is $4.95 per 748-gallon billing unit in winter and $5.11 in summer; the other municipalities use $5.94 winter and $6.13 summer. A billing unit is 100 cubic feet, approximately 748 gallons. Saint Paul also adds $0.30 per unit for main replacement and a quarterly right-of-way fee.
Residential cost reference
For a Saint Paul 5,000-gallon-per-month customer with a meter under one inch, approximately 20,052 gallons or 26.8 units per quarter, the 2026 water-only charge is about $175.92 per winter quarter or $180.21 per summer quarter, averaging roughly $58.64–$60.07 per month after the $26.91 quarterly base fee, $0.30-per-unit main-replacement surcharge, $4.50 quarterly Saint Paul right-of-way fee, and $3.81 quarterly Safe Drinking Water fee. SPRWS does not set a uniform wastewater rate; sanitary sewer and other municipal charges appear on the bill according to the city where the property is located, so a complete water-plus-sewer estimate must be calculated from that municipality's rates.
Wastewater and sewer calculation
SPRWS's bill-payment page states that the water bill consists of water and sewer usage charges measured in 748-gallon units, but it also states that sewer, stormwater, recycling, street-lighting, and related charges are determined by the individual municipality. SPRWS does not publish one regional sewer formula or a universal winter-average rule for all communities. Customers in Saint Paul and the other served cities must use the sewer line and contact information on their bill or the applicable municipal rate schedule; the safe regional statement is that sanitary sewer is commonly tied to metered water units, while the exact base fee, seasonal adjustment, winter averaging, and non-sewer surcharges vary by municipality.
Meter reading
The meter is normally inside the property, about one foot above the basement floor, or in a crawl space, floor pit, or utility room; it is not outside. SPRWS's instructions tell customers to read all nine numbers left-to-right like a car odometer. The utility uses conventional meters and touchpad readers, with a $12 meter-reading fee for touchpad reads; its public material does not establish universal hourly AMI transmission. Standard residential billing is quarterly, with current usage compared with the same billing period a year earlier; Meter Operations at 651-266-6850 handles meter reading and repair.
New-account deposit
No ordinary residential startup deposit is published on the current SPRWS customer, billing, or moving pages. A moving or ownership transfer requires a meter reading and owner/tenant contact and forwarding information, but no residential credit-check deposit or on-time refund schedule is described. A separate contractor hydrant-permit rule requires a $1,000 deposit, returned after the issued equipment is received less any damage or other charges; that is not a household account deposit.
Activation or transfer fee
No universal residential activation or transfer fee is published. To transfer or close service, customers call 651-266-6350 and press 0 so SPRWS can prepare a final bill. Owners provide the closing-day meter reading, prior owner's forwarding address, and new owner's name and phone number; tenants provide the last-day reading, forwarding/new-tenant information, and the property owner's contact details. SPRWS may request additional information, and no separate account-name-change charge is listed.

Context, not a score

How documentation coverage compares

This profile

100%

overview fields with research notes

Minnesota

39%

records with any overview detail

National index

50%

records with any overview detail

Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.

Research record

Broad public detail found

7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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