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Delinquency research · dataset 2026.08

Shut-off and delinquency information for Las Vegas Valley Water District (LVVWD)

Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.

Provider-specific findings

Delinquency research for this provider

The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.

Late-fee rules
Balances remaining after the printed due date receive a 4% late charge. The District separately lists a $20 delinquent-processing charge when service is processed for shutoff and a $15 bank-returned-check or insufficient-funds charge. The public rate page does not state a compounding monthly interest formula; the late charge is described as a percentage of the balance remaining after the due date.
Shut-off timeline
Day 0 is the printed bill due date; immediately after that date, the unpaid balance is subject to the 4% late charge. LVVWD may place the account into delinquent processing and assess the $20 shutoff-processing charge. The reviewed public rate and payment pages do not publish a universal calendar-day count from due date to field discontinuance; the actual scheduled shutoff date is account-specific and is communicated through the District’s notice process. Customers are urged to call 702-870-4194 before the scheduled shutoff date, because payment assistance or arrangements may be available if the account has not already been processed for disconnection. Liens and collections can follow unpaid delinquency under the service rules.
Warning and notice protocol
LVVWD’s public payment page directs customers who are having trouble paying to contact Customer Care before the scheduled shutoff date and says assistance options may be available if the account has not been processed for disconnection. The District’s 24-hour voice system gives the account status and payment due date, while My Account displays account information and payment activity. The official pages reviewed do not promise a fixed number of mailed notices, automated calls, door hangers, or a universal day-count before service suspension; customers should treat the printed due date and any account-specific shutoff notice as controlling. After a lien is recorded, full cleared payment is required before the lien release is recorded and credit/debit cards are not accepted for lien release.
Reconnection costs
Current LVVWD fees list a $10 water-service activation/turn-on fee, a $15 additional same-day water turn-on or shutoff fee, and a $70 additional after-hours water turn-on or shutoff fee when the District can respond. A $20 delinquent-processing charge applies when service has been processed for shutoff. The published table does not provide a separate standard versus after-hours delinquency-reconnection workflow beyond these amounts; customers should call 702-870-4194 to confirm the scheduled field response and total balance before payment.

Documentation context

4 of 5 fields found

This is a record-completeness measure, not a customer-protection grade.

Nevada

36%

records with any shut-off detail

National

34%

records with any shut-off detail

See the nationwide customer-protection analysis →

Research record

Broad public detail found

4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

80%

Details not confirmed in the reviewed public material

  • Grace period

“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.

Primary verification routes

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