Truckee Meadows Water Authority (TMWA)
Reno, Sparks, and unincorporated Washoe County in the Truckee Meadows
Population reference
More than 385,000 residents in the Truckee Meadows, according to TMWA's customer-facing water information; TMWA is owned through a public partnership of Washoe County and the cities of Reno and Sparks.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. TMWA sends a monthly water bill showing the current charges, payment due date, usage, and local pass-through fees.
- Rate structure
- Increasing block/tiered metered water rates with fixed meter-size customer charges, plus a 1.5% Washoe County Regional Water Management Fee and a Reno/Sparks right-of-way toll where applicable. The 2026 residential rate sheet lists a 3/4-inch customer charge of $21.87 per billing period and commodity rates of $2.20 per 1,000 gallons for Tier 1 up to 6,000 gallons, $3.30 for Tier 2 from 6,001-25,000 gallons, and $4.39 above 25,000 gallons. The June 2026 bill reflects a 3.5% annual adjustment and the revised cost-of-service structure.
- Residential cost reference
- For a 3/4-inch residential account using 5,000 gallons in the standard 2026 schedule, the water charge is approximately $21.87 + (5 x $2.20) = $32.87 before pass-through charges. Reno/Sparks customers then generally see a 1.5% Regional Water Management Fee and 5% right-of-way toll, producing a rough water-only total of about $35.00 before any backflow charge, late amount, or separate sewer bill. TMWA supplies water; wastewater/sewer is billed by separate local agencies and is not included in this estimate.
- Wastewater and sewer calculation
- TMWA is a drinking-water authority and does not provide the standard sewer charge on the TMWA water bill. Reno residents generally receive sewer charges through the City of Reno, while the regional Truckee Meadows Water Reclamation Facility is jointly owned by Reno and Sparks. Sewer charges are calculated separately based on volume and equivalent domestic-strength wastewater; customers must use their city or local sewer bill for the applicable 2026 wastewater base and usage calculations.
- Meter reading
- TMWA bills metered service monthly and its new My Account portal provides advance meter-consumption data, usage analysis, transaction history, and downloadable water-use records. The 2026 rate update references automated metering as part of system cost control. The public pages do not specify a universal meter vendor or hourly transmission interval, but customer-facing portal data supports ongoing consumption monitoring rather than only an annual manual read.
- New-account deposit
- TMWA's public residential pages do not display a standard residential startup deposit or credit-check waiver. The current rules and rate schedules can require deposits or special charges for certain service classes, construction water, or credit circumstances; customers should ask TMWA Customer Service for the property-specific amount before opening service.
- Activation or transfer fee
- TMWA requests five business days for a termination/transfer process and directs customers to call (775) 834-8080 for new or transferred service. The current public pages do not publish a universal residential activation or name-transfer fee; meter facilities, turn-on/turn-off work, construction, or special service charges can be account-specific under the effective rate schedules.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Nevada
64%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Truckee Meadows Water Authority (TMWA) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.