City of North Tonawanda Water Department

Provider briefing

How this utility’s billing works

City of North Tonawanda Water Department operates as a municipal department serving North Tonawanda. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Uniform volumetric rate plus a quarterly minimum charge. The reviewed code lists a $15 minimum water charge and $3 per 1,000 gallons, with nonresident rates doubled; meter readings may be actual or estimated.. Bills are generated quarterly; water bills are issued in june, september, december, and march and are due by the 25th of the applicable month., and a typical residential cost reference is Approximately $53 per month equivalent for a resident using 6,000 gallons per month: a quarterly bill of about $159 combines $69 water ($15 minimum plus 18,000 gallons at $3 per 1,000) and $90 sewer at $5 per 1,000 gallons. The actual charge is billed quarterly, not monthly.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

The 2026 sewer rent schedule lists $5 per 1,000 gallons. For a 6,000-gallon monthly household, the quarterly sewer component is approximately $90 based on 18,000 gallons; the reviewed code did not identify a winter average or a separate sewer cap.

Meter and infrastructure notes

Customer meter cards and the readntmeter.com portal are used for readings. If a reading is not provided, the City estimates usage; after two consecutive estimates, it adds $25 each quarter until the meter is read. The reviewed pages do not identify AMR/AMI deployment.