Public Water Authority
Elmira Water Board
Serving City of Elmira and surrounding municipalities
Population served
54,000 people (EPA SDWA queue estimate for NY0701008)
State system code
FIPS 36
Billing frequency
Residential and commercial accounts are billed bi-monthly; industrial/institutional accounts are billed monthly. Residential/commercial minimum is six units per bi-monthly bill.
Provider briefing
How this utility’s billing works
Elmira Water Board operates as a public water authority serving City of Elmira and surrounding municipalities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform per-unit consumption pricing by municipality, where one unit equals 100 cubic feet or 748 gallons. Effective for billings on or after January 1, 2026, City of Elmira residential/commercial water is $5.65 per unit, with separate rates for surrounding municipalities.. Bills are generated residential and commercial accounts are billed bi-monthly; industrial/institutional accounts are billed monthly. residential/commercial minimum is six units per bi-monthly bill., and a typical residential cost reference is City of Elmira residential accounts have a six-unit minimum every two months, so the water-only minimum averages $16.95 per month at the 2026 $5.65/unit rate. A 5,000-7,000 gallon monthly household uses approximately 6.7-9.4 units and would average about $37.70-$53.07 per month before sewer and other charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. Elmira Water Board publishes potable-water rates, while the reviewed pages do not expose a universal wastewater formula or winter-average calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages do not identify current AMI/AMR technology or the standard reading interval.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed payment and rate pages did not publish a dedicated 24/7 emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Elmira and surrounding municipalities
Elmira Water Board is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.