Public Water Authority
Onondaga County Water Authority (OCWA)
Serving Onondaga and Oswego County service area
Population served
350,000 people (EPA SDWIS active CWS PWS NY3304336)
State system code
FIPS 36
Billing frequency
Bills are rendered under the Authority's billing rules; the statement controls the account cycle.
Provider briefing
How this utility’s billing works
Onondaga County Water Authority (OCWA) operates as a public water authority serving Onondaga and Oswego County service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water tariff with minimum bill and volumetric usage rate by service class; 2025 schedule listed $6.07 per 1,000 gallons and payment net within 15 days.. Bills are generated bills are rendered under the authority's billing rules; the statement controls the account cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact total requires meter size, minimum bill, current 2026 tariff, and usage.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
OCWA provides water; Onondaga County Water Environment Protection calculates sewer units from water-account consumption. For 2026, one sewer unit is 85,000 gallons, with minimum assessment rules by property type.
Meter and infrastructure notes
OCWA receives meter readings from its water accounts; no universal AMI/AMR vendor or interval was verified.
Emergency water support
Report a leak or water emergency
315-455-7061 for OCWA emergency/service routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Onondaga and Oswego County service area
Onondaga County Water Authority (OCWA) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.