City of Durham Department of Water Management
Durham
Population reference
333,490 people (EPA SDWIS active CWS PWS NC0332010)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; account statement controls the period.
- Rate structure
- Monthly base/service charge plus tiered water volume charges. FY2026-27 rates effective July 1, 2026 increase service and volume charges, including tiers of $2.98, $4.50, and $4.93 per Ccf in the published budget.
- Wastewater and sewer calculation
- Durham bills water and sewer as separate monthly components; the reviewed budget did not expose a universal winter-average formula.
Context, not a score
How documentation coverage compares
This profile
43%
overview fields with research notes
North Carolina
44%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
3 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
43%
Details not confirmed in the reviewed public material
- Residential cost reference
- Meter reading
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Durham Department of Water Management public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (NC0332010) ↗
Search the federal drinking-water database using public water system ID NC0332010.