Municipal Department
City of Greensboro Water Resources
Serving Greensboro
Population served
319,588 people (EPA SDWIS active CWS PWS NC0241010)
State system code
FIPS 37
Billing frequency
Monthly; account statement controls the period.
Provider briefing
How this utility’s billing works
City of Greensboro Water Resources operates as a municipal department serving Greensboro. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly billing and availability fee by meter size plus water and sewer volume charges; one unit equals 748 gallons. Rates effective July 1, 2026 include a 5/8-inch residential water base of $6.57.. Bills are generated monthly; account statement controls the period., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact 5,000-7,000 gallon amount requires current water and sewer volume rates, base fees, and stormwater/account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Greensboro bills sewer usage based on the same metered water volume with a separate sewer volume rate; stormwater and availability fees are separate.
Meter and infrastructure notes
GSO WaterWise lets customers monitor usage, but the reviewed page did not identify one universal AMI/AMR vendor or interval.
Emergency water support
Report a leak or water emergency
336-373-2489 for Greensboro Water Resources emergency/service routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Greensboro
City of Greensboro Water Resources is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.