Public Water Authority
Fayetteville Public Works Commission (Fayetteville PWC)
Serving Fayetteville and Cumberland County regional service area
Population served
226,441 people (EPA SDWIS active CWS PWS NC0326010)
State system code
FIPS 37
Billing frequency
Monthly; Fayetteville PWC’s published residential rate examples and service regulations use monthly basic and usage charges.
Provider briefing
How this utility’s billing works
Fayetteville Public Works Commission (Fayetteville PWC) operates as a public water authority serving Fayetteville and Cumberland County regional service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing-block monthly residential water rate. The FY2026 rate proposal shows a $23.75 basic charge for Year 1 and $25.00 for Year 2, with usage tiers at $2.26 per 1,000 gallons for 0-2,000 gallons, $2.69 for more than 2,000-5,000, $3.65 for more than 5,000-10,000, and $4.37 above 10,000; the proposal also shows the applicable May 1, 2026 adjustment.. Bills are generated monthly; fayetteville pwc’s published residential rate examples and service regulations use monthly basic and usage charges., and a typical residential cost reference is The Fayetteville PWC FY2026 example estimates a typical 4,000-gallon residential water bill at $34.90 and wastewater at $53.22, for a combined water/wastewater example of $88.12 under the published two-year projection.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater uses a monthly basic charge plus $6.18 per 1,000 gallons in the FY2026 example. The published average 4,000-gallon wastewater example is $53.22 in the second projected year; a universal winter-average calculation was not identified.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Fayetteville PWC pages did not identify a universal AMI/AMR technology or meter-reading interval.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed PWC payment/rate sources did not expose a verified separate 24/7 water-emergency telephone number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Fayetteville and Cumberland County regional service area
Fayetteville Public Works Commission (Fayetteville PWC) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.