Municipal Department
Lincoln County Department of Utilities – Water and Sewer
Serving Lincoln County water service area
Population served
49,693 people (EPA SDWA queue estimate for NC0155035)
State system code
FIPS 37
Billing frequency
Monthly volumetric water billing is indicated by the FY2025-26 fee schedule; the reviewed public pages did not expose one universal due-date day.
Provider briefing
How this utility’s billing works
Lincoln County Department of Utilities – Water and Sewer operates as a municipal department serving Lincoln County water service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly increasing-block residential water pricing. The FY2025-26 schedule sets a $25.24 minimum for 0-2,500 gallons, $5.95 per additional 1,000 gallons through 12,000 gallons, and $7.21 above 12,000 without drought restrictions. During voluntary restrictions the above-12,000 rate is $9.03, and during mandatory restrictions it is $14.45; the bulk-water rate is $10.10 per 1,000 gallons.. Bills are generated monthly volumetric water billing is indicated by the fy2025-26 fee schedule; the reviewed public pages did not expose one universal due-date day., and a typical residential cost reference is Approximately $40.11 per month for 5,000 gallons of in-county residential water under the FY2025-26 schedule: the $25.24 minimum plus 2,500 gallons at $5.95 per 1,000. A combined water-and-sewer estimate is not stated because the reviewed schedule’s sewer rows were not exposed in the public page excerpt.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The County publishes a combined Water and Sewer fee schedule, but the reviewed current page excerpt did not expose the complete residential sewer charge calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed county pages identify monthly volumetric billing but do not identify AMR/AMI equipment or a routine read schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed public payment and fee pages did not expose a dedicated water emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lincoln County water service area
Lincoln County Department of Utilities – Water and Sewer is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.