Municipal Department
Pender County Utilities
Serving Pender County Utilities service area
Population served
32,302 people (EPA SDWA queue estimate for NC7071011)
State system code
FIPS 37
Billing frequency
Monthly; sample bills show monthly meter-read dates and the rate schedule uses monthly service and usage charges.
Provider briefing
How this utility’s billing works
Pender County Utilities operates as a municipal department serving Pender County Utilities service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-size monthly service charge plus increasing-block usage. FY2025–2026 schedule lists a 3/4-inch $32.50 monthly service charge, $7.50 per 1,000 gallons, and $11.00 per 1,000 gallons above 10,000 gallons; irrigation has separate charges.. Bills are generated monthly; sample bills show monthly meter-read dates and the rate schedule uses monthly service and usage charges., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed Pender County 2025–2026 schedule did not expose a complete sewer total for a reliable combined household estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed current rate schedule search excerpt exposed water charges and fees but not the complete residential sewer calculation.
Meter and infrastructure notes
Sample bills show monthly meter-read dates; the reviewed County material did not identify AMR/AMI technology.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed official pages did not identify a dedicated 24/7 emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Pender County Utilities service area
Pender County Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.