Aqua Ohio (Mentor service area)
Mentor and Aqua Ohio service area
Population reference
74,500 people served according to the EPA queue; Aqua Ohio is the designated private water company serving the Mentor system under the City of Mentor water regulations.
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Rate structure
- Regulated cost-of-service tariff set or approved by the Public Utilities Commission of Ohio (PUCO), with local Mentor ordinances recognizing Aqua Ohio as the water company. The reviewed public Aqua pages do not expose the Mentor system's complete current 2026 numeric tariff in a customer-readable table.
- Wastewater and sewer calculation
- Aqua provides water and wastewater services in Ohio, but the reviewed Aqua Ohio and Mentor materials do not expose the Mentor service-area sewer formula or whether the local sewer authority bills separately. The account bill and local PUCO/municipal tariff control the actual wastewater calculation.
- Meter reading
- Aqua describes manual and remote meter uploads to its billing system and the ePortal provides daily consumption and up to 24 months of history. The reviewed Aqua Ohio page does not identify the Mentor meter vendor or universal read interval; the local service may use both manual and remote uploads.
- Activation or transfer fee
- Aqua ePortal supports online move-in, move-out, and account linking using the account number and billing ZIP code. The reviewed Aqua Ohio pages do not expose a Mentor-specific activation or transfer fee; call 877-987-2782 for the applicable tariff and service-start requirements.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Ohio
41%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Billing frequency
- Residential cost reference
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Aqua Ohio (Mentor service area) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.