City of Lima Utilities Customer Service Division / Water Department
City of Lima and surrounding billed service areas
Population reference
65,619 people (EPA SDWA queue estimate for OH0200811)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Lima bills approximately 25,500 accounts divided into four cycles, with one cycle billed each week; the customer's account therefore receives a regular recurring bill according to its cycle.
- Rate structure
- City-published metered water and sewer rates with current 2026 rate schedules. The reviewed page links separate water and sewer schedules but does not reproduce all tier amounts in the page text.
- Wastewater and sewer calculation
- Lima bills water, sewer and refuse together. The reviewed public pages do not state whether sewer uses direct metered water consumption, a winter average or another formula; use the current 2026 sewer schedule and account statement.
- Meter reading
- Lima's self-service portal provides detailed usage charts and summary charts. The reviewed official pages do not identify AMI/AMR hardware, transmission interval or fixed reading schedule.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Ohio
41%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Lima Utilities Customer Service Division / Water Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (OH0200811) ↗
Search the federal drinking-water database using public water system ID OH0200811.