Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Lima Utilities Customer Service Division / Water Department
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Payments are due by the close of business on the due date shown on the bill; the reviewed current pages do not state an additional grace-period day count.
- Shut-off timeline
- The City service agreement states that a final payment not received within 90 days of the final bill due date results in account action, but the reviewed pages do not provide the complete ordinary delinquency-to-shutoff calendar.
Documentation context
2 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Ohio
26%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Partial public detail found
2 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
40%
Details not confirmed in the reviewed public material
- Late-fee rules
- Warning and notice protocol
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Lima Utilities Customer Service Division / Water Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (OH0200811) ↗
Search the federal drinking-water database using public water system ID OH0200811.