Public Water Authority
Hecla Water Association, Inc.
Serving Hecla Water Association service area
Population served
34,942 people (EPA SDWA queue estimate for OH4401612)
State system code
FIPS 39
Billing frequency
Monthly. Hecla regulations state that meters are read and bills rendered monthly, bills are mailed the last business day of each month, and payment is due by the 15th of the following month.
Provider briefing
How this utility’s billing works
Hecla Water Association, Inc. operates as a public water authority serving Hecla Water Association service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly minimum plus usage above 1,500 gallons and a ServLine water-loss-protection charge. The published 2025 schedule lists a $25.15 District 1 minimum, $27.15 District 7 minimum, $16.40 per 1,000 gallons over 1,500, and $2.00 for ServLine.. Bills are generated monthly. hecla regulations state that meters are read and bills rendered monthly, bills are mailed the last business day of each month, and payment is due by the 15th of the following month., and a typical residential cost reference is Approximately $108.15 per month for a District 1 customer using 7,000 gallons, calculated as the $25.15 minimum plus five 1,000-gallon units above the included 1,500 gallons at $16.40, plus the $2 ServLine charge; District 7 is approximately $110.15 under the same assumptions.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. Hecla’s reviewed customer-service and regulations pages publish water rates and water-loss protection but do not publish a sewer or wastewater charge calculation.
Meter and infrastructure notes
Hecla’s regulations state that meters are read monthly and bills are based on consumption for the meter-reading period. The Association describes its meters as industry-standard AWWA-accuracy devices but does not identify an AMR/AMI transmission schedule.
Emergency water support
Report a leak or water emergency
740-533-0528; the reviewed official page provides the customer-service number but does not separately label a 24/7 emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Hecla Water Association service area
Hecla Water Association, Inc. is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.