Public Water Authority
Oklahoma City Utilities Department / Oklahoma City Water Utilities Trust (OCWUT)
Serving Oklahoma City, The Village, Warr Acres, selected Central Oklahoma communities, wholesale communities, and rural water districts served by OCWUT
Population served
More than 1.5 million people across approximately 17-18 Central Oklahoma communities and rural water districts; OCWUT reports more than 233,000 water accounts and more than 220,000 wastewater accounts, with additional wholesale and raw-water customers.
State system code
FIPS 40
Billing frequency
Monthly. OKC Utilities bills water, wastewater, trash/recycling, and drainage components monthly. Eligible residential customers can enroll in Average Monthly Billing if they have an individual meter, have received at least one bill, use Auto Pay, and are not past due; the averaged amount is reconciled when service ends or the program stops.
Provider briefing
How this utility’s billing works
Oklahoma City Utilities Department / Oklahoma City Water Utilities Trust (OCWUT) operates as a public water authority serving Oklahoma City, The Village, Warr Acres, selected Central Oklahoma communities, wholesale communities, and rural water districts served by OCWUT. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed meter base charge plus a four-tier inclining water-volume structure, with separate sewer, stormwater drainage, and trash/recycling charges. For inside-OKC single-family/duplex/triplex customers under the rate period November 2025-October 2026, a 5/8-inch meter has a $22.02 monthly base charge; water is $4.18 per 1,000 gallons for 0-2,000 gallons, $5.95 for 2,001-10,000, $8.31 for 10,001-25,000, and $11.08 above 25,000. Rates adjust each November and the stormwater fee adjusts each July; the posted November 2026 column shows the next increases.. Bills are generated monthly. okc utilities bills water, wastewater, trash/recycling, and drainage components monthly. eligible residential customers can enroll in average monthly billing if they have an individual meter, have received at least one bill, use auto pay, and are not past due; the averaged amount is reconciled when service ends or the program stops., and a typical residential cost reference is For an inside-OKC 5/8-inch residential account using 5,000-7,000 gallons during the current 2026 rate period, water is approximately $48-$60 before sewer, drainage, trash, and other charges: $22.02 base plus the first tier and usage above 2,000 gallons. A representative 6,000-gallon calculation is approximately $53.82 water, about $47.20 sewer using the 5/8-inch $10.84 base and a 6,000-gallon AWC-capped sewer estimate, $6.71 drainage, and $28.46 bundled trash/recycling/bulky service, or roughly $136 before taxes/other account items. Actual sewer is governed by the winter average and current bill days.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
OKC's residential wastewater charge uses the Winter Average Consumption recorded in December, January, and February to cap the monthly sewer charge for the billing year beginning in April. The 5/8-inch sewer base for the November 2025-October 2026 rate period is $10.84 per month and the published volume rate up to AWC is $6.06 per 1,000 gallons; high summer water usage above the winter average does not automatically increase the capped residential sewer component. Water use continues to affect the water charge, and accounts without a usable winter average follow the City's applicable estimation rules.
Meter and infrastructure notes
OCWUT bills retail water based on individual customer meter readings and maintains residential meters, replacing them on a regularly scheduled basis. The City describes a meter upgrade program using AMR technology; the portal/app allows customers to compare water-use history and detect spikes. Normal billing is monthly, and the City's sewer calculation uses December-January-February Winter Average Consumption. The public pages do not claim universal hourly AMI data for every account, so actual/estimated-read behavior and usage detail depend on meter type and account equipment.
Emergency water support
Report a leak or water emergency
For water outages, water emergencies, or sewer backups, call (405) 297-2833 and select extension 1, which is staffed for emergencies 24/7. General account and service questions use Utilities Customer Service at (405) 297-2833 Monday-Friday 8:00 a.m.-5:00 p.m.; the online portal and telephone prompts remain available after hours for payment and account management.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Oklahoma City, The Village, Warr Acres, selected Central Oklahoma communities, wholesale communities, and rural water districts served by OCWUT
Oklahoma City Utilities Department / Oklahoma City Water Utilities Trust (OCWUT) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.