Municipal Department
Oklahoma City Utilities Department
Serving Oklahoma City metropolitan service area
Population served
644,000 people (EPA SDWIS active CWS PWS OK1020902)
State system code
FIPS 40
Billing frequency
Monthly; the City utilities statement controls the account's billing dates.
Provider briefing
How this utility’s billing works
Oklahoma City Utilities Department operates as a municipal department serving Oklahoma City metropolitan service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly base charge by meter size plus increasing volume rates per 1,000 gallons; rates adjust on the City's November schedule and stormwater fees adjust each July.. Bills are generated monthly; the city utilities statement controls the account's billing dates., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a 5/8-inch meter the November 2026 base charge is listed as $24.12 before usage, sewer, stormwater, and other services; total depends on gallons and account services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
OKC bills water and wastewater as separate metered components on the monthly utilities account. Sewer charges use the City's adopted base and volume schedule rather than a universal winter-average formula in the reviewed material.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed City pages did not identify one universal AMI/AMR vendor or transmission interval for all Oklahoma City accounts.
Emergency water support
Report a leak or water emergency
405-297-3334 for Oklahoma City water/sewer emergency service; use City emergency routing for active breaks or flooding.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Oklahoma City metropolitan service area
Oklahoma City Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.