Payment research · dataset 2026.08
Payment options for Wilkinsburg-Penn Joint Water Authority
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- 844-750-0001 for 24/7 automated balance and payment service; the Authority’s customer-service number is 412-243-6200.
- Pay-by-text
- WPJWA’s InvoiceCloud transition offers Pay by Text enrollment for bill notifications and payment on the go. The official payment page does not publish a keyword; customers enroll through their online InvoiceCloud account or the Authority’s payment-platform registration flow.
- Mail-in payment address
- Wilkinsburg-Penn Joint Water Authority, 2200 Robinson Boulevard, Pittsburgh, PA 15221.
- In-person payment
- WPJWA, 2200 Robinson Boulevard, Pittsburgh, PA 15221. The office and drive-up payment window are open Monday-Friday, 8:00 a.m.-4:15 p.m.; the current homepage says the lobby is temporarily closed to walk-in services while the drive-up window remains open for payments. Checks, credit cards, cash, and money orders are supported according to the payment/FAQ pages; customers paying by card at the office must use their own card and show photo ID.
- Digital payment methods
- InvoiceCloud accepts Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, e-check, PayPal, PayPal Credit, and Venmo. The IVR accepts credit card or e-check. Online and IVR transactions have a $500 credit-card transaction limit and $125,000 ACH limit.
- Online convenience fees
- $2.95 per online or IVR transaction. The Authority also lists a $50 returned check/e-check or reversed-card charge.
Directory comparison
Payment-information visibility
| Measure | This provider | Pennsylvania | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 59% | 73% |
| Fee or no-fee amount disclosed | Yes | 20% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Wilkinsburg-Penn Joint Water Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- invoicecloud.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.