Public Water Authority
Wilkinsburg-Penn Joint Water Authority
Serving Wilkinsburg, Penn Hills, and East Suburban Pittsburgh communities
Population served
125,000
State system code
FIPS 42
Billing frequency
Monthly residential billing. The bill is due 21 days after issuance; the Authority’s FAQ states that residential accounts are read and billed monthly.
Provider briefing
How this utility’s billing works
Wilkinsburg-Penn Joint Water Authority operates as a public water authority serving Wilkinsburg, Penn Hills, and East Suburban Pittsburgh communities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Water-only regional utility with a regular monthly minimum: $33.14 for the first 400 cubic feet, then $8.28 per additional 100 cubic feet under the 2026 rate booklet. Separate high-consumption and wholesale schedules apply to unusually large or resale accounts.. Bills are generated monthly residential billing. the bill is due 21 days after issuance; the authority’s faq states that residential accounts are read and billed monthly., and a typical residential cost reference is Approximately $55.35 for 5,000 gallons using the regular 2026 water schedule: 5,000 gallons is about 668 cubic feet, so the $33.14 first-400-cubic-foot minimum plus approximately 268 additional cubic feet at $8.28 per 100 cubic feet yields about $55.35. WPJWA is a water authority; a separate sewer charge is not included in this estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. WPJWA’s reviewed rate booklet and customer pages describe its water rates and state that sewage-related termination requests may be received from a governing agency, but do not publish a WPJWA wastewater billing formula.
Meter and infrastructure notes
WPJWA uses automatic meter reading devices with radio sending units powered by an approximately 20-year battery. Residential meters are read monthly; the FAQ says the radio unit can signal tampering or damage and that routine meter/radio-register maintenance is the Authority’s responsibility.
Emergency water support
Report a leak or water emergency
412-243-6200 for after-hours emergency service and leak dispatch; the FAQ directs customers to the service office Monday-Friday and to the same number after hours for major leaks or broken pipes.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Wilkinsburg, Penn Hills, and East Suburban Pittsburgh communities
Wilkinsburg-Penn Joint Water Authority is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.