Payment research · dataset 2026.08
Payment options for WILKINSBURG-PENN JT WATER AUTH
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- 1-844-750-0001 (direct 24/7 pay-by-phone/IVR); main office: (412) 243-6200
- Pay-by-text
- WPJWA’s new InvoiceCloud platform offers Pay by Text. Customers register through the web payment portal, enable the text-notification/payment feature, and follow the enrollment prompts tied to their account. The public page confirms the feature but does not publish a separate keyword or short code; standard carrier messaging charges may apply.
- Mail-in payment address
- Wilkinsburg-Penn Joint Water Authority, 2200 Robinson Boulevard, Pittsburgh, PA 15221. Checks should be payable to WPJWA.
- In-person payment
- WPJWA office: 2200 Robinson Boulevard, Pittsburgh, PA 15221. The office is open Monday through Friday, excluding holidays, 8:00 a.m. to 4:15 p.m.; the drive-up window is open for payments only during those hours. The public FAQ says customers paying by card at the office must use their own card and show photo ID. The lobby may be temporarily closed while the drive-up window remains available.
- Digital payment methods
- InvoiceCloud currently displays Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, e-check/ACH, PayPal, PayPal Credit, and Venmo. The direct IVR accepts credit card or e-check. InvoiceCloud lists a $500 credit-card transaction limit and a $125,000 ACH limit.
- Online convenience fees
- $2.95 service fee applies to all online and IVR transactions. InvoiceCloud lists a $500 credit-card transaction limit and $125,000 ACH limit.
Directory comparison
Payment-information visibility
| Measure | This provider | Pennsylvania | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 59% | 73% |
| Fee or no-fee amount disclosed | Yes | 20% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- WILKINSBURG-PENN JT WATER AUTH public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (PA5020056) ↗
Search the federal drinking-water database using public water system ID PA5020056.