Public Water Authority
WILKINSBURG-PENN JT WATER AUTH
Serving WILKINSBURG
Population served
125000 people (EPA SDWIS 2026Q2 active CWS estimate for PA5020056)
State system code
FIPS 42
Billing frequency
Monthly; WPJWA states residential accounts are read and billed monthly.
Provider briefing
How this utility’s billing works
WILKINSBURG-PENN JT WATER AUTH operates as a public water authority serving WILKINSBURG. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Authority water rates plus separate sewer charges collected for partner municipalities and ALCOSAN. The public rate page lists metered water and sewer charges rather than a single uniform all-in rate; exact totals vary by community, meter, and sewer authority.. Bills are generated monthly; wpjwa states residential accounts are read and billed monthly., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a universal value because WPJWA bills sewer differently by municipality. The published rate page includes a $8.93 ALCOSAN charge per bill and a $12.76 per-1,000-gallon ALCOSAN rate for applicable communities, while Penn Hills has separate residential sewer rates; customers should use the active rate schedule for their address.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
WPJWA collects water and sewer charges. The public rates page shows ALCOSAN charges of $8.93 per bill plus $12.76 per 1,000 gallons for applicable communities, while Penn Hills has a separate $27.38 per 1,000-gallon residential sewer rate or a $178 quarterly well-water flat rate. The exact sewer component depends on the municipality and whether ALCOSAN or a local sewer schedule applies.
Meter and infrastructure notes
Residential accounts are read and billed monthly, and the current meter-reading schedule is included on each customer’s bill. WPJWA board materials state that Neptune 360 supports daily account reading and abnormal-consumption monitoring; customers should rely on the bill’s route schedule for the specific read date.
Emergency water support
Report a leak or water emergency
(412) 243-6200 is the Authority’s service/emergency number, including after-hours urgent water issues. The FAQ directs customers to the service office Monday through Friday 8:00 a.m. to 4:30 p.m. and to the same number for after-hours emergency service.
Official starting point
Choose the right next step
Reading this profile
A practical reference for WILKINSBURG
WILKINSBURG-PENN JT WATER AUTH is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.