Payment research · dataset 2026.08
Payment options for Pawtucket Water Supply Board - Veolia North America operated system
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- 1-855-282-7632
- Pay-by-text
- The PWSB FAQ lists online payment and telephone payment but does not publish a Pay by Text keyword, short code or text enrollment workflow. Customers should use the InvoiceCloud account or call Customer Service at 401-729-9050 to ask whether current notification features include text payment enrollment.
- Mail-in payment address
- Pawtucket Water Supply Board, P.O. Box 1111, Providence, RI 02901-1111. The PWSB's main office is 85 Branch Street, Pawtucket, RI 02860; mailed bill payments should use the published lockbox address.
- In-person payment
- Cash, checks and money orders may be paid in person at 85 Branch Street, Pawtucket, RI 02860, Monday-Friday 7:30 a.m.-4:00 p.m. The PWSB FAQ says Visa, Mastercard, Discover and American Express payments can be made through the online link; only cash, money orders and credit cards are accepted for shutoff payments. The PWSB publishes Customer Service/Billing at 401-729-9050 and an after-hours/weekend emergency number separately.
- Digital payment methods
- The PWSB FAQ identifies EFT, Visa, Mastercard, Discover and American Express through the online payment link. The City of Pawtucket payment page also links the InvoiceCloud water payment portal and labels the water-bill payment as having no convenience fee; Apple Pay and Google Pay are not identified.
- Online convenience fees
- No convenience fee is stated for the water-bill link on the City of Pawtucket payment page. The same page's 2% plus $1 card fee and $1 EFT fee apply to listed tax payments, not to the water-bill link; do not transfer those tax charges to the PWSB account.
Directory comparison
Payment-information visibility
| Measure | This provider | Rhode Island | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 47% | 73% |
| Fee or no-fee amount disclosed | Yes | 12% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Pawtucket Water Supply Board - Veolia North America operated system public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.