City of Sioux Falls Water Division / Utility Billing

Provider briefing

How this utility’s billing works

City of Sioux Falls Water Division / Utility Billing operates as a municipal department serving Sioux Falls and approved outside-city service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing-block conservation rates plus a fixed meter-size charge. Effective January 1, 2026, inside-city single-family residential water is $4.34 per CCF for 1–7 CCF, $4.64 for 8–50 CCF, $8.65 for 51–150 CCF, and $12.99 above 150 CCF. Outside-city rates are higher, and multifamily/commercial customers use separate average-consumption tiers. One CCF equals 748.052 gallons.. Bills are generated monthly. sioux falls reads water meters monthly, generates monthly bills, and makes bills due 21 days after the bill date. water and sewer appear on the same utility bill., and a typical residential cost reference is For an inside-city 5/8-inch residential meter using 5,000 gallons (about 6.684 CCF), the January 2026 water estimate is approximately $3.81 fixed plus $29.01 usage, or $32.82. Adding the $6.63 residential sewer fixed charge and about $41.68 sewer volume at $6.24/CCF gives an estimated combined water/sewer total of approximately $81.13 before other municipal charges. The City’s rate-adjustment page uses 5,200 gallons as its average residential water benchmark.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Residential sewer is billed on the same monthly bill with a $6.63 fixed charge and $6.24 per CCF volume charge. The volume calculation uses water consumption and, for residential customers, the winter average is based on average water usage billed during December through March; the winter average protects customers from being billed sewer for seasonal outdoor water that does not enter the sanitary system. Commercial sewer is $27.60 fixed plus $7.16 per CCF.

Meter and infrastructure notes

Meters are read monthly, and most Sioux Falls meters are read remotely so a field technician does not need to enter the property. Consumption is billed in CCF units; if an actual reading cannot be obtained, the City uses an estimated reading. The OneMeter portal provides usage and billing history, while the Water Meters division can answer meter-specific questions at (605) 367-8810.