Municipal Department
City of Brentwood Water and Sewer Billing
Serving Brentwood and surrounding service area
Population served
30,493 people (EPA SDWA queue estimate for TN0000069)
State system code
FIPS 47
Billing frequency
Monthly. Water and sewer bills are issued on the 21st and due on the 7th of the next month; sewer-only bills are issued on the 6th and due on the 20th of that month.
Provider briefing
How this utility’s billing works
City of Brentwood Water and Sewer Billing operates as a municipal department serving Brentwood and surrounding service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Base/minimum charge plus increasing usage blocks. For the published 2025 schedule, the first 2,000 gallons are $14.31 water and $17.92 sewer, the next 8,000 gallons are $5.02 and $6.28 per 1,000 gallons, and usage over 10,000 gallons is $7.29 and $7.18. Outside-city rates are 5% above applicable inside-city rates. A purchased-water surcharge of $1.38 per 1,000 gallons and Metro wastewater surcharge of $1.34 per 1,000 gallons are listed.. Bills are generated monthly. water and sewer bills are issued on the 21st and due on the 7th of the next month; sewer-only bills are issued on the 6th and due on the 20th of that month., and a typical residential cost reference is For an inside-city 5,000-gallon month under the published 2025 schedule, water is approximately $29.37 before the purchased-water surcharge and sewer approximately $36.76 before the wastewater surcharge; combined base/usage and surcharges are approximately $73.03, subject to the current 2026 schedule and account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Monthly sewer billing uses the customer’s average winter water consumption from December through March, with the previous rate schedule used for the average. Sewer-only customers use the closest corresponding four-month period. The published sewer rate is prorated per 100 gallons above the minimum and includes a Metro wastewater treatment surcharge when applicable.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. Current meter technology and routine read schedule were not published.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed billing page did not publish a distinct 24/7 emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Brentwood and surrounding service area
City of Brentwood Water and Sewer Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.