Payment research · dataset 2026.08
Payment options for City of Crossville Utility Billing
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
No dependable public payment URL identified
Use the provider website, number printed on a current bill, or government identifier below. Do not use a payment link from an unsolicited message simply because this directory lacks a route.
Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Phone payment number
- 833-209-4457
- Mail-in payment address
- City of Crossville, 392 N. Main Street, Crossville, TN 38555; customers should follow the remittance instructions on the bill.
- In-person payment
- City Hall, 392 N. Main Street, Crossville, Tennessee 38555, accepts in-person payments and has a drive-through window. The City also provides a night drop box. Published utility-billing hours are Monday through Friday, 7:00 a.m.–4:00 p.m. Catoosa utility customers may also pay at 5581 Plateau Road, Crossville, TN 38571, during its published weekday hours.
- Digital payment methods
- Automatic draft from checking or savings, online payment, and telephone payment. The City page does not enumerate every card network; both online and phone payments carry a $1.25 service fee.
- Online convenience fees
- $1.25 service fee for online payments; phone payments also carry a $1.25 service fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Tennessee | National index |
|---|---|---|---|
| Usable payment URL identified | No | 66% | 73% |
| Fee or no-fee amount disclosed | Yes | 17% | 15% |
| Payment fields documented | 5 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Partial public detail found
5 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
63%
Details not confirmed in the reviewed public material
- Online payment portal
- Payment platform
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Crossville Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TN0000150) ↗
Search the federal drinking-water database using public water system ID TN0000150.