Municipal Department
City of Crossville Utility Billing
Serving Crossville
Population served
32,985 people (EPA SDWA queue estimate for TN0000150)
State system code
FIPS 47
Billing frequency
Monthly; the City states that a minimum fee for 2,000 gallons applies regardless of consumption and publishes monthly utility-billing deadlines.
Provider briefing
How this utility’s billing works
City of Crossville Utility Billing operates as a municipal department serving Crossville. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly minimum allowance plus uniform volumetric charges. City rates are $7.85 per 1,000 gallons inside the city and $9.42 outside the city, with a minimum fee for 2,000 gallons. A separate Crossville Water Board schedule effective January 1, 2026 lists a 3/4-inch $29.59 minimum for the first 2,000 gallons and $9.20 per 1,000 gallons over that amount.. Bills are generated monthly; the city states that a minimum fee for 2,000 gallons applies regardless of consumption and publishes monthly utility-billing deadlines., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a single total because the City publishes separate inside/outside-city water and sewer rates and the total depends on service location; inside-city water at 6,000 gallons is approximately $47.10 before sewer, late fees, or other charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed from metered water use: $9.14 per 1,000 gallons inside the city and $13.71 outside the city, with the City's sewer schedule based on water consumption. Customers are automatically enrolled in the Water Leak and Sewer Leak Relief program for qualifying leaks.
Meter and infrastructure notes
The City bills measured water consumption and the published rate schedule is monthly. The reviewed official page did not identify AMR/AMI technology or the exact field-reading route.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed City utility page did not identify a separate 24/7 emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Crossville
City of Crossville Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.