Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Crossville Utility Billing
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Until the discount date stated on the bill; the City says a 10% charge is added to bills not paid by that date. The published Crossville Water Board schedule says bills are due on the 3rd and the 10% late fee applies after the 3rd.
- Late-fee rules
- A 10% late charge is added when the bill is not paid by the stated discount/due date. The Crossville Water Board page also states that no second notices are sent and service may be disconnected at any time after the 8th.
- Shut-off timeline
- For the Crossville Water Board schedule, bills are due on the 3rd, a 10% late fee applies after that date, and service may be disconnected at any time after the 8th. The City utility page does not publish a more detailed notice-to-shutoff calendar.
- Warning and notice protocol
- The Crossville Water Board schedule expressly states that no second notices are sent; service may be disconnected after the 8th. The City utility page confirms the late-charge rule but does not describe additional automated calls, texts, or door notices.
- Reconnection costs
- $50 reconnection fee during the regular 8:00 a.m.–3:30 p.m. window; payments after 3:30 p.m. are reconnected the next business day. The separate service-side cutoff fee is $25 Monday–Friday 8:00 a.m.–4:00 p.m., $50 after hours/weekends, and $100 on holidays.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Tennessee
31%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Crossville Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TN0000150) ↗
Search the federal drinking-water database using public water system ID TN0000150.