Payment research · dataset 2026.08
Payment options for FIRST U.D. OF KNOX COUNTY
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Meridian Cooperative online utility portal
- Phone payment number
- 865-777-1071
- Pay-by-text
- No public First Utility text-to-pay keyword or enrollment process was identified. Customers can use the web portal, automated telephone payment system, or email alerts through the customer portal.
- Mail-in payment address
- First Utility District of Knox County, P.O. Box 22580, Knoxville, TN 37933.
- In-person payment
- First Utility’s customer-service/payment office is at 122 Durwood Road, Knoxville, TN 37922. The customer-service office is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Customers may drop off payments there. The official payment page lists cash, check, money order, Visa, Discover, and Mastercard; credit-card payments carry a 2.45% convenience fee. The portal also supports account payments, auto-draft, e-billing, and quick pay.
- Digital payment methods
- Visa, Discover, and Mastercard; electronic check and automatic bank-account deduction are available through the online portal or account-payment system. A 2.45% processing fee applies to credit/debit-card payments by phone or online; returned checks and e-checks carry a $30 service charge.
- Online convenience fees
- The 2026 First Utility portal states a 2.45% credit/debit-card processing fee for phone or online payments. Electronic bank-account draft is available; returned checks/e-checks incur a $30 service charge.
Directory comparison
Payment-information visibility
| Measure | This provider | Tennessee | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 66% | 73% |
| Fee or no-fee amount disclosed | Yes | 17% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- FIRST U.D. OF KNOX COUNTY public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (TN0000369) ↗
Search the federal drinking-water database using public water system ID TN0000369.