FIRST U.D. OF KNOX COUNTY
KNOXVILLE
Population reference
115531 people (EPA SDWIS 2026Q2 active CWS estimate for TN0000369)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly billing. The 2026 rate schedule publishes monthly customer charges and says the net bill applies when paid by the due date shown on the rendered bill.
- Rate structure
- Increasing block tiers plus a monthly customer charge. In 2026, residential water is $14.12 monthly plus $3.73 per 1,000 gallons from 1–8,000 gallons, $4.63 from 8,001–20,000, and $6.52 over 20,000. Seasonal/irrigation water has a separate higher structure and does not carry sewer charges.
- Residential cost reference
- Approximately $98 per month for a typical residential customer using 6,000 gallons, before any grinder-pump or special-area charges. The estimate is $36.50 for water ($14.12 charge plus six 1,000-gallon units at $3.73) and $61.01 for residential sewer ($25.73 charge plus six units at $5.88). The published 2026 residential sewer maximum is $96.29.
- Wastewater and sewer calculation
- Residential sewer is based on metered water use: a $25.73 monthly customer charge plus $5.88 per 1,000 gallons for 1–12,000 gallons, with no additional charge above 12,000 and a $96.29 maximum bill. Sewer billing begins when a sewer line is available under the district’s published statutory/service rules, even if a customer has not yet connected. Residential grinder-pump customers pay an additional $12 monthly fee.
- Meter reading
- First Utility uses automated meter reading (AMR) throughout the district, capturing readings electronically to improve accuracy and shorten the gap between reading and billing. The customer portal can provide a consumption profile with day-by-day and hourly usage; a $35 consumption-audit fee applies when a customer requests more than two audits in 12 months. The 2026 schedule also adds a $1 monthly EyeOnWater monitoring fee to newly installed 1.5-inch-and-larger meters.
- New-account deposit
- A refundable $100 utility deposit is collected from each new customer who does not own the property being served, typically renters. If the renter moves elsewhere within the district, the deposit transfers to the new location; if the customer leaves the district, it is applied to the final bill. Owners generally do not pay this renter deposit, although the service contract allows the district to require adequate security in particular cases.
- Activation or transfer fee
- A non-refundable $35 service charge is applied each time residential or commercial service establishment is requested. New service or disconnection requests require one business day of notice. An owner’s agreement can keep service active when a tenant moves out and avoid a new application and $35 new-connection charge.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Tennessee
43%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- FIRST U.D. OF KNOX COUNTY public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TN0000369) ↗
Search the federal drinking-water database using public water system ID TN0000369.