Payment research · dataset 2026.08
Payment options for Hallsdale-Powell Utility District
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- ePay Utility Billing / HPUD customer portal
- Phone payment number
- 865-922-7547; HPUD lists the same number for customer service and 24-hour emergency response, and its official packet identifies phone payment as an option.
- Pay-by-text
- No verified text-to-pay keyword was published. The new portal supports registration, payment history, recurring payments, paperless billing, and emergency notifications; register with the account number and phone number or last four SSN.
- Mail-in payment address
- Hallsdale-Powell Utility District, PO Box 71449, Knoxville, TN 37938-1449.
- In-person payment
- HPUD's main office is 3745 Cunningham Road, Knoxville, TN 37918. Lobby hours are Monday-Friday 8:00 a.m.-4:00 p.m.; customer-service hours are 8:00 a.m.-5:00 p.m., with the lobby closing at 4:00 p.m. A drive-through and night-deposit box are available, and the office accepts cash, debit/credit cards, checks, money orders, and travelers' checks.
- Digital payment methods
- Online credit/debit cards including American Express, Discover, Mastercard, and Visa; scheduled bank draft; one-time bank-account payment; and AutoPay. HPUD's official online page states that bank-draft enrollment avoids the card processing fee.
- Online convenience fees
- $2.95 processing fee for online credit/debit-card payment. Scheduled bank draft and bank-account online payment avoid the card fee. Returned payments incur a $30 NSF charge.
Directory comparison
Payment-information visibility
| Measure | This provider | Tennessee | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 66% | 73% |
| Fee or no-fee amount disclosed | Yes | 17% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Hallsdale-Powell Utility District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.