Jackson Energy Authority - Water Division
Jackson and the Jackson Energy Authority service area in Madison County
Population reference
Approximately 91,111 people in the Jackson Water System Community Water System queue
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. JEA's residential water rate schedule renders bills monthly, and route-based meter reading normally occurs every 28-32 days depending on holidays and weekends.
- Rate structure
- Residential monthly water schedule with a 5/8-inch minimum bill of $13.03 and usage blocks priced per 100 gallons: the first 7,000 gallons at $0.379, the next 43,000 at $0.307, and excess above 50,000 at $0.183. Wastewater adds a $7.76 monthly customer charge and $0.536 per 100 gallons, with a 10,000-gallon maximum except for high-normal-use winter averaging.
- Residential cost reference
- At 7,000 gallons, the current published schedule estimates about $26.53 for water usage plus the applicable $13.03 minimum framework and $45.28 wastewater ($7.76 customer charge + 7,000 gallons at $0.536/100 gallons). A conservative combined estimate is approximately $71.81 monthly before any account-specific interpretation of the water minimum, taxes, or other JEA services.
- Wastewater and sewer calculation
- Wastewater is calculated from the JEA water-meter reading at $0.536 per 100 gallons plus a $7.76 monthly customer charge. The normal maximum monthly wastewater bill is based on 10,000 gallons, except customers whose normal average exceeds 10,000 gallons during November-March use that winter average. Customers with a private well who request JEA sewer are billed on a 7,000-gallon flat monthly basis until a JEA meter is installed.
- Meter reading
- JEA employs route-based meter readers who typically read each meter around the same time monthly. Usage is calculated by subtracting the previous reading from the current reading; billing cycles range from 28-32 days. The reviewed page does not claim universal AMI or hourly transmission, although the portal provides detailed usage views and alerts.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Tennessee
43%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Jackson Energy Authority - Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.