Payment research · dataset 2026.08
Payment options for MURFREESBORO WATER DEPARTMENT
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- LINK online customer account access; one-time payment is routed through Magic-Wrighter Collector Solutions
- Phone payment number
- 615-848-3209, choose Option 1 for the automated IVR; customer service uses Option 2
- Mail-in payment address
- Murfreesboro Water Resources, PO Box 897, Murfreesboro, TN 37133-0897; mailed payments should be check or money order.
- In-person payment
- Murfreesboro Water Resources, 316 Robert Rose Drive, Murfreesboro, TN 37129, Monday-Friday 8:00 a.m.-4:30 p.m.; the office/drive-through accepts cash, check, money order, or credit card, with card/e-check service fees applying. A night deposit box next to the front entrance accepts check or money order after hours. The City’s billing page directs customers to call 615-848-3209 for account/payment questions.
- Digital payment methods
- LINK online and IVR credit card and electronic-check payments; automatic bank draft/ACH; bank bill pay; office credit-card payment. The current fee schedule is transaction-amount based and applies to online/IVR third-party payments; cash, check, money order, mail, and cashier-counter payments have no service fee.
- Online convenience fees
- For online/IVR third-party payments, $0.25 for $5-$10, $0.50 for $10.01-$15, $0.75 for $15.01-$20, $1.00 for $20.01-$25, $1.25 for $25.01-$30, $1.50 for $30.01-$35, $1.75 for $35.01-$400, $3.50 for $400.01-$800, $5.25 for $800.01-$1,200, $7.00 for $1,200.01-$1,600, and $8.75 for $1,600.01-$2,000. Online payments below $5 are not accepted and each transaction is capped at $2,000; larger totals require multiple payments.
Directory comparison
Payment-information visibility
| Measure | This provider | Tennessee | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 66% | 73% |
| Fee or no-fee amount disclosed | Yes | 17% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- MURFREESBORO WATER DEPARTMENT public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (TN0000491) ↗
Search the federal drinking-water database using public water system ID TN0000491.