City of Alamo Utility Billing Department
Alamo
Population reference
Approximately 20,000 residents served by the City of Alamo municipal water and sewer system.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bills cover a 28- to 30-day period. Meter accounts numbered 01–12 are read during the first full week of each month; accounts numbered 15–26 are read during the third full week.
- Rate structure
- Metered municipal water and sewer rates with fixed/base and volumetric components; the City code provides meter deposits and tap fees and the current utility page publishes annual rate schedules. Summer rate is an administrative temporary arrangement that removes the garbage fee when a customer is away, not a water-usage tier.
- Wastewater and sewer calculation
- The City states that sewer rates are based on metered water consumption and publishes separate sewer schedules in its code. The reviewed page does not provide a current winter-average cap or a complete residential formula in text.
- Meter reading
- Alamo offers the Get My Meter Info portal and smartphone apps, allowing customers to view usage, history, leak alerts, and abnormal-increase notifications. Billing routes are read in the first and third full weeks by account-number group, indicating scheduled meter reading with smart-usage visibility.
- New-account deposit
- The code lists a $250 residential 3/4-inch meter deposit, a $600 water tap fee, and a $40 water-meter-box fee. In multifamily settings a tenant may pay the deposit by arrangement with the owner; if the account leaves in good standing, a partial refund may be available less a $25 administrative refund fee. Larger meter and commercial amounts differ.
- Activation or transfer fee
- The City page confirms a $35 connection fee in addition to the $100 deposit and water tap fee for the standard service category; the code has meter-size-specific tap and installation fees. A distinct account-transfer fee is not published.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Alamo Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.