Municipal Department
City of Baytown Utility Services Division
Serving Baytown and the City of Baytown water, sewer, garbage, recycling, and drainage service area
Population served
PWS TX1010003 is a Community Water System serving approximately 83,701 people in the latest published state-organized system listing; an EPA-linked profile has also reported 72,312 in an earlier data vintage. Baytown’s city population is approximately 84,000, so the current system should be treated as a roughly 84,000-person municipal service area.
State system code
FIPS 48
Billing frequency
Monthly. Baytown has two geographic billing cycles: account numbers beginning with 1 are generally due between the 5th and 10th, while account numbers beginning with 2 are generally due between the 20th and 25th. Customers have approximately 14 days from the mailing date to pay without penalty.
Provider briefing
How this utility’s billing works
City of Baytown Utility Services Division operates as a municipal department serving Baytown and the City of Baytown water, sewer, garbage, recycling, and drainage service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Tiered volumetric rate with base facility/customer charges, separate residential single-family and high-volume/commercial schedules, and municipal drainage charges. The current billing explainer lists a single-family water base charge of $11.82, a sewer base charge of $12.76, $3.19 per thousand gallons for the first 2,000 gallons, $7.20 per thousand for the next 4,000 gallons of water or next 10,000 gallons of sewer, and $9.93 per thousand gallons of water above 6,000.. Bills are generated monthly. baytown has two geographic billing cycles: account numbers beginning with 1 are generally due between the 5th and 10th, while account numbers beginning with 2 are generally due between the 20th and 25th. customers have approximately 14 days from the mailing date to pay without penalty., and a typical residential cost reference is Baytown’s official sample calculation for 5,000 gallons totals $83.80 for the water-side bill, including $11.82 water base, $6.38 for the first 2,000 gallons, $21.60 for the next 3,000 gallons, $40.00 garbage/recycle, and $4.00 MDUS drainage. A 5,000-gallon sewer component is $40.74, producing a stated combined water/sewer/garbage/recycle/MDUS total of $124.54. A 7,000-gallon month is higher because water above 6,000 gallons uses the $9.93 tier; actual totals depend on account class and service charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential and commercial sewer charges are based on the monthly water consumption billed, and the City FAQ states that total water consumption billed is used for sewer charges. The billing explainer lists a $12.76 sewer base charge, $3.19 per thousand gallons for the first 2,000 gallons, and $7.20 per thousand gallons for the next 10,000 gallons. Baytown’s published rule is a direct monthly water-consumption tie-in rather than a winter-average formula.
Meter and infrastructure notes
Meters are read monthly using electronic radio-frequency transmission from a Meter Interface Unit (MIU) to a drive-by computer. The prior reading is subtracted from the current reading, and the City enters billing usage in thousands of gallons by dropping the last two dial digits. The monthly read feeds the water and sewer consumption calculation and the customer’s online usage history.
Emergency water support
Report a leak or water emergency
Baytown Public Works and Engineering handles water and wastewater infrastructure issues at 281-420-5300; the City’s public directory lists 911 as the emergency phone. For a public main break, water-system failure, or active city-side leak, report it to 281-420-5300 or through the City’s utility request channel; for immediate danger or life safety call 911. Utility Services billing/customer service is 281-420-6515.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Baytown and the City of Baytown water, sewer, garbage, recycling, and drainage service area
City of Baytown Utility Services Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.