Municipal Department
City of Canyon Business Office / Utility Billing
Serving Canyon municipal water, wastewater, and solid-waste service area in Randall County
Population served
Approximately 16,000 municipal residents; the current City utility pages do not expose a separate PWS population figure.
State system code
FIPS 48
Billing frequency
Monthly. The 2026 utility booklet states that bills are due on the 15th of each month.
Provider briefing
How this utility’s billing works
City of Canyon Business Office / Utility Billing operates as a municipal department serving Canyon municipal water, wastewater, and solid-waste service area in Randall County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly residential base and usage charges under the City fee schedule; the City booklet states a minimum monthly single-family charge of $81.75 for the combined municipal utility account, while the indexed rate page does not expose all individual 2026 water tiers.. Bills are generated monthly. the 2026 utility booklet states that bills are due on the 15th of each month., and a typical residential cost reference is The published minimum monthly single-family utility charge is $81.75 before usage above the included amount and any card fee; a defensible 5,000–7,000-gallon water/sewer-only calculation is not publicly stated because the full tier table is not exposed in the indexed page.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Canyon bills water, sewer, and trash through the municipal utility account; the current indexed pages do not expose the complete wastewater formula or winter-average rule.
Meter and infrastructure notes
WaterSmart provides account usage tracking, but the current public pages do not identify the meter vendor, AMR/AMI transmission interval, or route calendar.
Emergency water support
Report a leak or water emergency
After-hours emergencies are directed to Randall County Dispatch through the City's emergency instructions; the current indexed page does not expose the dispatch number. Business Office is 806-655-5003.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Canyon municipal water, wastewater, and solid-waste service area in Randall County
City of Canyon Business Office / Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.