City of Cedar Park Utility Billing Department
Cedar Park and connected areas of the Cedar Park utility service area
Population reference
The City’s water-utility code estimates the 2024 water service-area population at approximately 101,648; the Census Bureau estimates Cedar Park city itself at approximately 78,380 residents in 2024. The utility bills city water, wastewater, trash, and certain district-related charges, so the billing footprint is larger than the city’s residential population alone.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. The service area is divided into four geographic billing cycles: Cycle 1 bills mail on the 17th and are due by the 2nd; Cycle 2 mails on the 24th and is due by the 9th; Cycle 3 mails on the 1st and is due by the 16th; and Cycle 4 mails on the 8th and is due by the 23rd. Bills are due by 5:00 p.m. on the printed due date.
- Rate structure
- Increasing block tiers with a residential base that includes the first 2,000 gallons. The current City rate page lists $19.90 for 0–2,000 gallons, then $4.49 per 1,000 gallons for 2,001–10,000, $5.40 for 10,001–15,000, $6.47 for 15,001–20,000, and $9.71 above 20,000. Residential wastewater has a $23.00 base including 2,000 gallons and charges $4.40 per additional 1,000 gallons. The standard invoice may also include $21.42 trash/recycling, $0.89 household hazardous waste before tax, and location-specific Utility Debt Service or Fire Protection fees.
- Residential cost reference
- At 5,000 gallons, the published residential water charge is approximately $33.37 ($19.90 base plus three 1,000-gallon increments at $4.49), and wastewater is approximately $36.20 ($23.00 base plus three increments at $4.40). At 7,000 gallons, water is approximately $42.35 and wastewater approximately $45.00. Adding the listed $21.42 trash/recycling and approximately $0.96 household-hazardous-waste charge before any tax or district add-ons produces a typical combined City invoice of roughly $92–$110 per month, depending on exact usage, taxes, and location-specific fees.
- Wastewater and sewer calculation
- Residential wastewater is billed monthly from metered water consumption, with the first 2,000 gallons included in the $23.00 base and each additional 1,000 gallons charged at $4.40. Once each year, Cedar Park re-averages a residence’s sewer usage using the December, January, and February billed-consumption period, when outdoor irrigation is normally lower, and uses that result for the year. A customer may request in writing once per year to have sewer re-averaged using three consecutive months in the current year; approved requests are not retroactive. The City specifically recommends turning off irrigation from mid-October through February to avoid inflating the annual average.
- Meter reading
- Cedar Park uses AMI digital water meters and provides the Sensus-powered ‘You’re Running the SH2Ow’ portal at https://my-cedar.sensus-analytics.com/ for hourly usage, leak detection, and customer-set alerts. The City’s utility pages direct customers to the portal for near-real-time usage monitoring; the public pages do not identify a single manufacturer for every installed meter or a universal daily read time. Billing remains monthly in four geographic cycles, while the usage portal can expose hourly data between bills.
- New-account deposit
- A minimum $100 residential deposit is charged on the first month’s bill. The City may waive it when the applicant submits an approved letter of credit from a prior water, electric, or gas utility within 30 days of the service request; the letter must cover the prior 12 consecutive months and allow no more than one late payment. Commercial deposits vary by meter size: the current rate page lists $100 for 3/4-inch and 1-inch meters, $171.76 for 1.5-inch, $297.10 for 2-inch, $673.06 for 3-inch, $1,174.32 for 4-inch, $2,678.10 for 6-inch, $4,766.76 for 8-inch, $7,440.20 for 10-inch, and $1,600 for a fire-hydrant meter. After 12 months, a customer in good standing with no more than one late payment, no disconnects, and no returned items has the deposit applied to the account; otherwise it is applied at final termination, with any credit balance refunded.
- Activation or transfer fee
- The current Cedar Park transfer-service form states a $25 service fee to complete a transfer application. New residential connection requests require a completed application, government-issued photo ID, a $100 minimum deposit unless waived, and at least 24 hours’ notice; connections occur Monday–Friday 8:00 a.m.–5:00 p.m. with no weekend or holiday service. Transfer requests also require the existing account’s outstanding bill to be paid before transfer, even if the bill is not yet past due, and the form says connection and disconnection must be within 10 days. The public pages do not identify an additional same-day or after-hours activation charge.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Cedar Park Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- my-cedar.sensus-analytics.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.