Municipal Department
City of Devine Municipal Utilities / Utility Department
Serving Devine
Population served
Approximately 4,800 residents served by the City of Devine municipal water and wastewater utility.
State system code
FIPS 48
Billing frequency
Monthly; meters are read around the 15th and water, sewer, and garbage payments are due by the 15th.
Provider briefing
How this utility’s billing works
City of Devine Municipal Utilities / Utility Department operates as a municipal department serving Devine. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed base plus volumetric rate. For the published residential 5/8- or 3/4-inch schedule, the base is $38.14 inside city limits and $134.23 outside; water usage is $5.06 per 1,000 gallons through 130,000 gallons, $5.31 from 130,001–180,000, and $5.47 above 180,001. The City also publishes 2025 water/sewer rate changes with higher base values; confirm the currently adopted schedule.. Bills are generated monthly; meters are read around the 15th and water, sewer, and garbage payments are due by the 15th., and a typical residential cost reference is Using the published residential base of $38.14 plus $5.06 per 1,000 gallons, 5,000–7,000 gallons produces an indicative water subtotal of $63.44–$73.56. Sewer adds a $23.57 minimum plus $3.25 per 1,000 gallons above 1,000, but residential sewer is winter-averaged, so the combined current bill depends on the established average.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is based on the average of December, January, and February metered water billing for the year; the new sewer rate appears on the March bill. The published residential schedule lists $23.57 for the first 1,000 gallons and $3.25 per 1,000 gallons above 1,000. New customers use monthly water usage for the first three months, then move to the winter average.
Meter and infrastructure notes
Meters are read around the 15th of every month. The current City page does not identify AMI/AMR hardware, vendor, or transmission interval.
Emergency water support
Report a leak or water emergency
Utility Department 830-663-2804; after 5:00 p.m. the phone line is answered by the Medina County Sheriff's Office. The City maintains mains to the meter and customers are responsible for the line between meter and house.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Devine
City of Devine Municipal Utilities / Utility Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.