City of Grand Prairie Water Utilities Department
City of Grand Prairie municipal water, wastewater, garbage/recycling, and stormwater service area
Population reference
209,434 Census QuickFacts population estimate for July 1, 2025 and 196,100 in the 2020 Census; the City's 2025–26 annual report cites 212,098. The record uses the City/Census population as the service-population proxy.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; current portal transition material states the monthly format continues and the statement due date remains 21 days after the statement date.
- Rate structure
- Tiered conservation billing. Residential 5/8-inch base fee $19.91; 3,000 gallons or less is $0.15 per 1,000 gallons; 3,000–10,000 is $5.06/k; 10,001–20,000 $6.74/k; 20,001–30,000 $10.25/k; over 30,000 $12.82/k. Additional unit fee $3.02. Residential stormwater is a property-area fee.
- Residential cost reference
- Assuming a 5/8-inch meter, a winter sewer average equal to actual use, a property over 2,500 sq ft, and the 8.25% garbage tax, 5,000 gallons is approximately $45.21 water ($19.91 + 5k×$5.06), $47.55 wastewater ($18.10 + 5k×$5.89), $24.10 garbage/recycling including tax, and $5.43 stormwater, about $122.29/month. At 7,000 gallons, the corresponding estimate is $55.33 water + $59.33 wastewater + $24.10 garbage + $5.43 stormwater, about $144.19. Actual wastewater follows the November–February WMA and the highest winter month is dropped; new accounts use 80% of current water, max 12k, until established.
- Wastewater and sewer calculation
- Standard residential wastewater is $5.89/k plus a $18.10 5/8-inch base. Grand Prairie computes the winter-month average from November, December, January, and February, drops the highest month, and uses the average of the three lowest months for the following 12-month period, updated every April. New residential accounts are billed at 80% of current water use, max 12,000 gallons, until they have qualifying history.
- Meter reading
- Grand Prairie offers H2Know Digital Water Meter access so customers can view actual use online 24/7 and activate leak alerts. The new SpryPoint portal also displays water usage and bill history. Current public pages do not disclose the hardware vendor, AMI/AMR rollout status, or a universal transmission interval; the record therefore identifies the customer-facing digital usage platform rather than asserting a physical read schedule.
- New-account deposit
- Security deposits are required on most accounts, must be paid before activation, and vary by account type and prior payment history; the current residential page does not publish a fixed dollar amount. The application requires ID, lease or closing documents, SSNs, driver's license numbers, income/employer, personal reference, and landlord information where applicable. Service is activated two business days after deposit payment; no public credit-check waiver or fixed refund period is published.
- Activation or transfer fee
- Service activation is $25. New residential service generally activates two business days after the security deposit is paid. Service orders are worked Monday-Friday; if the technician finds an open line, a notice is left and an appointment may be required, with multiple-trip charges. Same-day service call is $50; current pages do not publish a separate transfer fee.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Grand Prairie Water Utilities Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- tdhca.texas.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.