Municipal Department
City of Hereford Water Services / Finance Water Office
Serving Hereford municipal water and wastewater service area in Deaf Smith County
Population served
Approximately 15,000 municipal residents; the current City Water Services page does not expose a separate PWS population figure.
State system code
FIPS 48
Billing frequency
Monthly. City code states that water meters are read and water/sewer bills rendered monthly as services accrue.
Provider briefing
How this utility’s billing works
City of Hereford Water Services / Finance Water Office operates as a municipal department serving Hereford municipal water and wastewater service area in Deaf Smith County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water billing under the City rate schedule with separate inside/outside-city and customer classifications; the current indexed Water Services page does not expose all 2026 numerical tiers.. Bills are generated monthly. city code states that water meters are read and water/sewer bills rendered monthly as services accrue., and a typical residential cost reference is A dedicated this detail was not publicly posted. Pending the current complete residential water and sewer rate table.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
City code includes wastewater usage based on the average of the immediately preceding December, January, and February actual water consumption for each residential unit; the indexed text lists $1.41 per 1,000 gallons for that sewer component. Commercial and industrial sewer rates are 1.5 times inside-city rates.
Meter and infrastructure notes
City code requires all water meters to be read monthly; the current public page does not identify AMR/AMI hardware, vendor, or transmission interval.
Emergency water support
Report a leak or water emergency
806-363-7120 is the Water Services nights-and-holidays contact. During office hours, Water Office is 806-363-7101.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Hereford municipal water and wastewater service area in Deaf Smith County
City of Hereford Water Services / Finance Water Office is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.