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Delinquency research · dataset 2026.08

Shut-off and delinquency information for City of League City Utility Billing / Water and Wastewater Services

Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.

Provider-specific findings

Delinquency research for this provider

The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.

Grace period
No grace period is published: the bill is considered past due on any day after the printed due date, and the 10% penalty is charged the day following the due date. The payment due date is approximately 15 business days after bill generation, subject to the date printed on the customer's statement.
Late-fee rules
League City assesses a late-payment penalty equal to 10% of the bill on the day after the due date, even if the customer says the bill was not received. A delinquent notice identifies the amount due, including penalties, and the scheduled disconnection date. If the account reaches the final nonpayment-disconnection list, a $40 fee is added. An account with poor credit history may receive an additional $100 deposit after the City reviews for more than two nonpayment cutoffs or more than four late payments in the prior 12 months. A $75 tampering fee may apply when a meter is turned on or tampered with without City personnel.
Shut-off timeline
The account is delinquent after the printed due date and receives a 10% penalty the following day. The City mails a delinquent notice showing the scheduled disconnection date and the penalty-inclusive amount. Service is subject to disconnection after 10 business days from the due date; the new-service terms and the Utility Billing FAQ repeat that same ordinance-based threshold. If the account reaches the final list, a $40 fee applies. A payment extension may be requested, with up to seven calendar days after the disconnection date allowed under the published policy, but an approved extension must be paid by 10am on its extended due date.
Warning and notice protocol
The City's published warning protocol is a mailed delinquent notice that states the account balance, includes the 10% penalty, and prints the disconnection date. Customers can contact Utility Billing at (281) 554-1335 to discuss an arrangement before the 10-business-day threshold. The current public pages do not promise a fixed automated-call sequence, delinquency text sequence, door hanger, or universal email schedule; emergency and usage texts through the Sensus tracker are not described as collection notices.
Reconnection costs
When service is disconnected for nonpayment, the customer must pay the full delinquent balance and the applicable final-list fee before resumption. The standard final-list charge is $40. Payment to resume service must be made in cash or credit card before 60 minutes before the close of the workday; online payments can delay restoration until the next working day. If restoration is requested within 60 minutes of closing, a $50 after-hours fee is assessed. The City publishes no separate routine versus weekend dollar schedule beyond those standard and after-hours charges.

Documentation context

5 of 5 fields found

This is a record-completeness measure, not a customer-protection grade.

Texas

53%

records with any shut-off detail

National

34%

records with any shut-off detail

See the nationwide customer-protection analysis →

Research record

Broad public detail found

5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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