Municipal Department
City of Mansfield Water Utilities Division
Serving Mansfield and the City of Mansfield water-utility service area in Tarrant County
Population served
EPA-linked PWS TX2200018, CITY OF MANSFIELD, is reported as a Community Water System serving approximately 68,612 people. The City’s fiscal planning documents separately estimate the broader municipal population at a higher figure, so the SDWIS system population is used here for the drinking-water system estimate.
State system code
FIPS 48
Billing frequency
Approximately every 30 days, monthly. Mansfield says each bill is based on a meter reading taken about one week to ten days before the customer receives the bill; the exact due date varies by billing-cycle area and is printed on the statement.
Provider briefing
How this utility’s billing works
City of Mansfield Water Utilities Division operates as a municipal department serving Mansfield and the City of Mansfield water-utility service area in Tarrant County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing-block monthly water pricing. The current Mansfield code lists a 5/8- or 3/4-inch meter charge of $22.57, with the first 0–2,000 gallons included in the base; residential and commercial volume is $3.29 per 1,000 gallons from above 2,000 through 32,000 gallons and $4.21 per 1,000 gallons at or above 32,000. Larger meter sizes have higher fixed monthly charges.. Bills are generated approximately every 30 days, monthly. mansfield says each bill is based on a meter reading taken about one week to ten days before the customer receives the bill; the exact due date varies by billing-cycle area and is printed on the statement., and a typical residential cost reference is For a typical 5/8- or 3/4-inch residential meter using 6,000 gallons, the current water schedule is approximately $35.73 before sewer, taxes, or other statement charges: $22.57 base plus four 1,000-gallon units at $3.29. The current residential sewer schedule adds a $28.54 base for usage above 2,000 gallons plus four units at $3.78, approximately $43.66, producing an illustrative water-and-sewer subtotal of about $79.39 before any non-water charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The current Mansfield residential sewer schedule uses a base minimum of $10.02 for less than 2,000 gallons and $28.54 for more than 2,000 gallons. For usage above the 2,000-gallon base, the charge is $3.78 per 1,000 gallons or fraction thereof, subject to a maximum residential sewer charge of $73.90 per billing period. The public schedule ties the volume to the billed water-consumption amount and does not publish a winter-average formula for this municipal service.
Meter and infrastructure notes
Mansfield bills from meter readings taken approximately one week to ten days before the bill is received, and the City’s meter guide explains that meters measure total gallons. The current water-conservation plan says all new meter sets and age/inaccuracy replacements use Advanced Metering Infrastructure (AMI) meters and that the City maintains a meter-data management system for AMI meters. WaterSmart exposes usage and alerts, but the public pages do not state a universal hourly transmission interval or manufacturer.
Emergency water support
Report a leak or water emergency
For water or sewer emergencies outside normal business hours, call 817-473-8411. During Monday–Friday 8:00 a.m.–5:00 p.m., call 817-276-4230. Mansfield classifies fire-hydrant leaks, meter leaks, no water, overflowing manholes, sewer backups, and water-line breaks as emergencies.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Mansfield and the City of Mansfield water-utility service area in Tarrant County
City of Mansfield Water Utilities Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.