Municipal Department
City of Mansfield Water Utilities
Serving Mansfield
Population served
89,227
State system code
FIPS 48
Billing frequency
Approximately every 30 days. Each bill is based on a meter reading taken one week to ten days before the customer receives the bill; the due date and cycle vary by billing-area map.
Provider briefing
How this utility’s billing works
City of Mansfield Water Utilities operates as a municipal department serving Mansfield. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block residential water rates under the Mansfield water-and-sewer rate schedule. The linked city rate PDF is labeled 2025 and the municipal code states rates are set by City Council; the current page does not expose a separate 2026 table in the review interface. Wastewater is separately billed under the adopted schedule.. Bills are generated approximately every 30 days. each bill is based on a meter reading taken one week to ten days before the customer receives the bill; the due date and cycle vary by billing-area map., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a defensible 2026 5,000-7,000-gallon total because the city-linked rate PDF available in the review was labeled 2025 and the active 2026 table was not exposed. The city should be contacted at 817-276-4230 for a current residential calculation; the bill is monthly and usage-based.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Mansfield bills water and sewer through the municipal utility account, but the current public customer-service pages do not reproduce the complete wastewater tiers or residential averaging rule. The active Council rate table and account bill determine sewer volume and any fixed charges.
Meter and infrastructure notes
Mansfield bills from meter readings taken one week to ten days before each approximately 30-day bill. The WaterSmart customer portal provides usage information and comparisons, but the reviewed city pages do not identify universal AMI/AMR hardware or an hourly transmission schedule.
Emergency water support
Report a leak or water emergency
817-276-4230 during Monday-Friday 8:00 a.m.-5:00 p.m.; 817-473-8411 outside normal hours for fire-hydrant leaks, meter leaks, no water, overflowing manholes, sewer backups, or water-line breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Mansfield
City of Mansfield Water Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.