Payment research · dataset 2026.08
Payment options for City of McKinney Water Billing / Utility Services
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- (972) 547-7550, Option 2, the City's published phone payment route; phone-agent service is listed Monday through Friday, 8:30 a.m. to 4:45 p.m.
- Mail-in payment address
- City of McKinney, P.O. Box 8000, McKinney, TX 75070. Customers should enclose the remittance stub, use a check or money order as directed by the bill, and allow postal delivery before the due date; the City publishes this as the payment address rather than the physical Water Billing office address.
- In-person payment
- The current in-person payment location is the new City Hall, 401 E. Virginia St., McKinney, TX 75069. The published hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., closed holidays. A walk-up drop box is located on the north side of the building. The City also states that once disconnected, restoration payment must be cash, credit card, or money order; ordinary counter-payment handling should be confirmed with Water Billing at (972) 547-7550 before arrival.
- Digital payment methods
- The official Paymentus portal accepts Visa, MasterCard, Discover, electronic check, PayPal, PayPal Credit, and Venmo. Customers can make one-time payments, store payment methods, enroll in AutoPay, receive payment reminders, and enable electronic bills. The current city page does not identify Apple Pay or Google Pay as separate supported instruments.
Directory comparison
Payment-information visibility
| Measure | This provider | Texas | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | No | 25% | 15% |
| Payment fields documented | 6 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
6 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
75%
Details not confirmed in the reviewed public material
- Pay-by-text
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of McKinney Water Billing / Utility Services public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.