City of McKinney Water Billing / Utility Services
McKinney municipal water, wastewater, drainage, and city-provided residential utility service area
Population reference
Approximately 236,001 residents in McKinney, based on the U.S. Census Bureau July 1, 2025 estimate; the municipal billing system serves city utility accounts and may also have separately priced outside-city customers.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Meters are typically read every 27–33 days, a bill is sent approximately 7–10 days after the read, and the bill is due 16 days after the bill date. Geographic billing cycles cause the specific calendar dates to vary.
- Rate structure
- Increasing block tiers plus a fixed monthly base rate. FY2026 rates effective October 1, 2025 charge inside-city residential water at $19.80 per month plus consumption billed in 1,000-gallon units: 1–7,000 gallons at $5.00 per unit, 7,001–20,000 at $6.90, 20,001–40,000 at $8.70, and over 40,000 at $10.45. Outside-city rates are higher: $24.75 base and $6.25, $8.65, $10.90, and $13.05 per unit respectively.
- Residential cost reference
- For an inside-city 5/8-inch residential account, 5,000 gallons is approximately $44.80 for water ($19.80 base plus five 1,000-gallon units at $5.00); 7,000 gallons is approximately $54.80. Adding an illustrative wastewater charge based on the same winter-average usage gives combined water-and-sewer subtotals of about $111.90 at 5,000 gallons and $137.50 at 7,000 gallons, before trash, drainage, taxes, or other account charges.
- Wastewater and sewer calculation
- Wastewater has a $28.10 inside-city monthly base plus $7.80 per 1,000 gallons, with a maximum of eight billed units. McKinney uses a Winter Quarter Average calculated from December through February consumption to cap sewer units beginning in April; if current use is below the WQA, the lower amount is billed, and a new account is charged on actual water use until its WQA can be established. At 5,000 gallons the illustrative sewer charge is $67.10 and at 7,000 gallons $82.70. Outside-city sewer rates are $35.15 base and $9.75 per unit.
- Meter reading
- McKinney meters are read monthly, normally every 27–33 days, and most meters have electronic reading devices that allow the meter reader to capture readings remotely. The City's My Water Advisor 2.0 provides real-time-style consumption access and leak/high-use text and email alerts, with consumption information updating every 24 hours. The public material does not identify the AMR/AMI vendor or radio protocol; the verified operational description is remotely captured electronic meters, monthly billing reads, and daily customer-portal updates.
- New-account deposit
- Residential water/sewer service requires a $200 regular deposit, refunded after one year of prompt payments or when the account closes; the City may require a $200 additional high-risk deposit. Commercial service requires a deposit equal to 60 days of service or at least $100, refunded when the account closes. The current residential page requires a lease for renters or may require proof of ownership for buyers, and same-day applications require advance payment of the deposit and service fees.
- Activation or transfer fee
- The FY2026 fee schedule lists a $50 connection/initiation or transfer fee during normal service hours and a $100 same-day/after-hours connection charge. The residential start/move page separately publishes a $50 initiation/transfer fee and $100 same-day fee, with same-day applications due by 10:00 a.m. and payment of deposit, service fee, and same-day fee in advance. The City may charge a $75 trip fee for a late change to a scheduled start/stop and $50 for additional changes.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of McKinney Water Billing / Utility Services public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.