Payment research · dataset 2026.08
Payment options for City of Midland City Utility Billing / Water and Wastewater
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Mail-in payment address
- Customer Service, PO Box 1152, Midland, Texas 79702-1152. Customers should include the payment stub/account number and verify the current bill's remittance instructions before mailing a check or money order.
- In-person payment
- Customers may pay at the Central Cashier's Office on the first floor of City Hall, 300 N. Loraine, Midland, TX 79701, or at the City Utility Billing Office in Center Pointe Building, second floor, 1030 Andrews Highway, Suite 220, Midland, TX 79701. City Utility Billing is open Monday-Friday 8:00 a.m.-5:00 p.m. The public pages do not state separate counter hours, accepted desk instruments, or a 24-hour drop-box location; customers should confirm those details with (432) 685-7320. Online auto-pay withdraws before the due date through the portal.
- Digital payment methods
- The current portal supports online bill viewing and payment, auto-pay, paperless billing, and account profiles. Midland's public system-transition page identifies PayPal, PayPal Credit, Amazon Pay, and Venmo as additional online options; ordinary card and electronic-check choices are presented through the portal, but the current pages do not list every card brand or bank-draft rule. Customers should rely on the instruments actually displayed at checkout.
Directory comparison
Payment-information visibility
| Measure | This provider | Texas | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | No | 25% | 15% |
| Payment fields documented | 4 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Partial public detail found
4 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
50%
Details not confirmed in the reviewed public material
- Payment platform
- Phone payment number
- Pay-by-text
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Midland City Utility Billing / Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- tdhca.texas.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.