City of Midland City Utility Billing / Water and Wastewater
Midland and eligible outside-city water and wastewater customers in Midland County
Population reference
The City of Midland had 132,524 residents in the 2020 Census and the City's water-planning material identifies an ultimate population of about 118,000 served by the current system; the billing system also serves eligible outside-city accounts.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly utility billing. Midland's 2023 billing-cycle notice explains that read dates were moved closer to bill dates so the portal could display more current usage and leak-detection information.
- Rate structure
- Increasing block water tiers with a fixed base charge, separate inside-city and outside-city schedules, and an irrigation/non-essential high-volume tier. Effective in the City's 2026 fee schedule, an inside-city residential/non-apartment account pays $23.26 for the first 2,000 gallons, then $6.58 per 1,000 gallons through 10,000, $8.64 from 10,001-25,000, $11.62 from 25,001-50,000, and $14.53 over 50,001. Apartment base is $18.94 per unit. Outside-city residential tiers are $34.89 base, $9.87, $12.97, $17.44, and $21.79 respectively.
- Residential cost reference
- For an inside-city 3/4-inch-equivalent residential account using 5,000 gallons, water is approximately $43.02 ($23.26 base plus three $6.58 thousand-gallon increments), sewer is approximately $26.27 if the winter-average sewer quantity is 5,000 gallons ($23.45 base plus three $0.94 increments), and the February 2026 residential drainage fee is $1.20-$3.40 depending on rooftop tier. A practical planning subtotal is therefore about $70-$73 before solid-waste charges, taxes, or account-specific fees. At 7,000 gallons, water is about $56.18 and sewer about $31.91, producing roughly $89-$92 before solid waste and other charges; actual sewer depends on the winter average, not current summer use alone.
- Wastewater and sewer calculation
- Midland expressly states that residential sewer charges are determined by winter water-use averages rather than a flat amount that may not reflect discharge. The current inside-city sewer schedule is $23.45 for the first 2,000 gallons and $0.94 per 1,000 gallons after that; outside-city residential sewer is $35.18 base and $1.42 per 1,000 gallons after the base. The public rate page does not restate the exact winter months, averaging formula, cap, or annual reset date, so customers should verify those mechanics with City Utility Billing. Nonresidential and apartment treatment may differ by account class.
- Meter reading
- Midland's Billing Department oversees AMI, and the current portal exposes smart-meter consumption, usage analysis/downloads, account thresholds, alerts, and near-real-time graphs. The 2026 leak guide instructs customers to examine minimum hourly flow and digital flow icons, demonstrating that the deployed system can provide granular usage data. The public pages do not identify the meter manufacturer or a guaranteed transmission interval. Billing is monthly, while residential sewer charges are based on winter water-use averages.
- New-account deposit
- The approved February 1, 2026 fee schedule lists an $80.72 residential utility deposit. Midland's online application requires valid government photo identification and may require a lease or other service-location documentation; the deposit is placed on the first bill. The City's public pages do not publish a universal credit-check waiver or a fixed refund-after-on-time-payments schedule. Older City policy material describes deposits as credit-history-sensitive and refundable/deducted on final billing, but customers should confirm current release terms with City Utility Billing.
- Activation or transfer fee
- The current 2026 schedule lists a $21.53 application fee per service request and a $20.50 transfer fee. New-service applications are submitted through the online services portal with identity and service-location information; the customer-service team reviews the request and enters work orders. The public pages do not state a distinct same-day or after-hours activation premium. A separate $32.29 reconnect-disconnect fee applies when service is restored after a disconnect.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Midland City Utility Billing / Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- tdhca.texas.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.