City of Mission Utility Billing & Collections Department
Mission
Population reference
More than 60,000 residents and more than 23,000 utility customers, according to the City's Public Works and department pages.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; the City's meter-reading department reads approximately 27,000 water meters monthly for billing.
- Rate structure
- Increasing block structure. For residential A1 service inside the city, the published schedule shows an $11.50 base charge for a 3/4-inch meter at 999 gallons or less, $2.25 per 1,000 gallons from 999 to 19,999 gallons, and $2.50 per 1,000 gallons at 20,000 gallons and above; outside-city and larger-meter schedules differ.
- Residential cost reference
- Using the published inside-city residential 3/4-inch schedule as a directional 2026 estimate, 5,000–7,000 gallons produces about $20.50–$25.00 for water before sewer, drainage, sanitation, taxes, and any account-specific charges. The exact current bill depends on the adopted rate table and service class.
- Wastewater and sewer calculation
- For an inside-city single-residential account, the published schedule lists a $9 fixed sanitary-sewer charge plus $1.45 per unit of sewer quantity, with sewer quantity based on water consumption and a multiplication factor of 1.0. Outside-city residential service is shown as a sewer-average charge rather than a direct current-month percentage. No winter-average calculation is described on the reviewed page.
- Meter reading
- The City states that its Meter Reader Department reads approximately 27,000 water meters monthly for billing and handles rechecks, new-account connections, disconnections, and meter replacements. The reviewed page does not identify an AMI/AMR vendor or hourly transmission capability.
- New-account deposit
- The reviewed current pages require valid identification plus a lease, deed, or equivalent service documentation, but do not expose a universal residential deposit amount or credit-check waiver/refund rule. Customers should obtain the applicable deposit quote from Utility Billing before activation.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Mission Utility Billing & Collections Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.