Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Paris Water Utility Billing Division
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due 14 days after the billing date. The current Water Utility Billing page states that after 21 days the account is subject to a $5 penalty; the City code also describes delinquency on the 22nd day after billing. Customers should not assume an additional grace period beyond the posted due date.
- Late-fee rules
- A $5.00 penalty applies after 21 days from the billing date under the current Water Utility Billing page. The code provides for delinquency on the 22nd day, with any applicable service fees and delinquent amounts due before restoration. A utility lien for delinquent municipal services can bear 10% annual interest under the code when lien procedures are used.
- Shut-off timeline
- Bills are due on day 14 after billing and become delinquent on day 22. The code authorizes discontinuance if the bill remains unpaid for seven days after its due date, so the practical shutoff threshold is approximately day 21–22 depending on the billing notice and office calendar. Service resumes only after the delinquent water/sewer bill and service fee are paid; the ordinance also provides a right to a hearing before discontinuance.
- Warning and notice protocol
- The City code and current utility page establish the due/delinquent sequence but do not document a separate door hanger, pink notice, automated telephone sequence, or text warning. Customers may use City alerts and the water office’s billing channels, but the legally operative notice and cutoff dates are the bill/code notices issued by the City.
- Reconnection costs
- The code requires a service fee in addition to the delinquent bill before reconnection, but the current public utility pages do not expose the exact standard-hours amount. The code separately describes an after-hours/weekend/holiday service context for water operations, but no current dollar differential was found; confirm the service fee with Water Utility Billing at 903-784-9270 before paying.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Paris Water Utility Billing Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX1390002) ↗
Search the federal drinking-water database using public water system ID TX1390002.